Shipping Information
EU Shipping: We use TNT Post or DPD (whichever is cheaper) package rates from our warehouse to most of Europe. Ordering in increments of 29,99kg gives the best value. So for example 29,99, 59,99, 89,99 etc. We are always happy to add to the box if there is room for more, please call or email to ask us to do so. Shipping is normally within 1 business day with transit times of 24 hours within The Netherlands and 24-72 hours to the rest of Europe. Please see our parcel rates below.
Ex-EU/International Shipping: *International courier services and rates are back on emergency footing. We have been informed by Fedex that only Express Service is available which is significantly higher than our quoted economy rate. We are happy to quote you before you pay and that way you can decide whether or not to order from us. We are very sorry about this but it is out of our control. Please remember to order in increments of 19.99kg with the best value at 59.99kg. It is cheapest to make multiple orders of 59.99kg than one large 200kg order for example... We are always happy to add to the box if there is room for more, we will email to ask you to do so.
Pallets/LCL/LTL: To discuss or arrange alternative shipping methods please send us an email to get an estimate for your location. We get excellent discounts from many carriers. Alternatively, you can arrange consolidation and pick up independently from our warehouse, please contact us to arrange this.
Third Party Shipping: Shipping to an agent, friend or consolidation point is also possible, please fill this shipping address in during the ordering process.
Shipping prices are based on zones. The higher the zone #, the longer the shipment will take and the more expensive it is. We currently have the following zones:
- Zone 1: Netherlands
- Zone 2: Belgium, Germany, Luxembourg
- Zone 3: Austria, Denmark, France, France Metropolitan, Liechtenstein, Monaco, United Kingdom
- Zone 4: Czech Republic, Finland, Hungary, Ireland, Italy (not including islands), Lithuania, Poland, Portugal (not including islands), Slovakia (Slovak Republic), Slovenia, Spain (not including islands), Sweden (not including islands), Switzerland
- Zone 5: Bosnia and Herzegowina, Bulgaria, Croatia, Estonia, Greece, Latvia, Norway, Romania, Turkey, Yugoslavia
- Zone 6: All other countries, including: Australia, Canada, Israel, New Zealand, South Africa and the United States